Standard and Policies

Policy Documents

Our standards and policies are reviewed and updated to reflect our values and any changes in the sector that impact ConnectAbility and our customers.
ConnectAbility Australia is committed to pursuing the rights and principles of equality, independence, choice and inclusion that underpin a person-centred philosophy. We promote the implementation of person-centred approaches to planning and practice to support people to develop and maintain their skills and capacities, and to have a lifestyle based on their own interests and aspirations.

We recognise that all people have the right to feel valued and have the opportunity to participate fully in life in society as they choose. ConnectAbility Australia is committed to promoting a positive image of people, recognising that this can positively influence self-esteem and provide opportunities for enhanced citizenship through their inclusion in the community.

We believe every person is entitled to the best life possible, and we want to assist customers in achieving this. Our policies and standards are the structures in which we operate, creating our community programs and adapting our services to reflect our standards, policies and values.
Browse through our standards and policies and don’t hesitate to contact us if you have any questions.

Privacy Policy

If you wish to Make a complaint you can email us at
Disability Services & Aged Care Support - ConnectAbility

Download the PDF version of ‘It’s OK to Complain here.

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