Important consideration when choosing a provider – Are they registered?
Must have staff undertake worker screenings eg Criminal record checks – non registered providers do not
Have formal complaints processes in place to address any concerns – non registered providers do not
Are required to undertake independent audit processes to maintain registration – non registered providers do not
For further information on why making the choice between a registered and a non registered provider could be important for you and the supports you receive please download our registered provider fact sheet.